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Privacy Policy

Bal Swan Children's Center Ekko Sprinter RV Sweepstakes

Last Updated: March 2026

Bal Swan Children's Center ("Bal Swan", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information provided through the Ekko Sprinter RV Sweepstakes campaign and related SMS program.

1. Information We Collect

We may collect the following categories of information:

  • Contact information (name, phone number, email address, mailing address)
  • Entry and transaction information (entry selections, donation details, timestamps)
  • Technical data (IP address, browser type, device data, referral source)
  • Messaging preferences and consent records (SMS opt-in status, keyword responses such as STOP or HELP)

2. How We Use Information

We use collected information to:

  • process and manage sweepstakes entries,
  • deliver campaign updates and transactional communications,
  • send SMS messages to users who have opted in,
  • provide support and respond to HELP requests,
  • honor opt-out requests (STOP),
  • comply with legal and regulatory obligations, and
  • improve campaign performance and donor experience.

3. SMS Privacy Disclosures

If you opt in to SMS:

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to opt out.
  • Reply HELP for help.
  • Consent to receive SMS is not a condition of donation or entry.

4. Sharing and Disclosure

We may share information with service providers that help us operate the campaign (for example, sweepstakes platform, payment processors, messaging providers, and analytics providers) solely for campaign operations and legal compliance.

We do not sell your personal information.

SMS opt-in data and consent records are not shared with third parties for their own marketing purposes.

5. Data Retention

We retain information only as long as needed for campaign administration, legal compliance, dispute resolution, and required recordkeeping.

6. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is 100% secure.

7. Your Choices

  • You can opt out of SMS at any time by replying STOP.
  • You may request help by replying HELP.
  • You may contact us to request updates or corrections to your contact information.

8. Links to Other Sites

This campaign may include links to third-party pages (including TapKat and official rules). We are not responsible for third-party privacy practices.

9. Contact Us

For privacy questions:

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates appear on this page with a revised "Last Updated" date.